As a Professional Supervised Visitation Monitor, I will maintain a neutral role by refusing to discuss the merits of the case or agree with or support one party over another. Any discussion between a Monitor and the parties should be for the purposes of arranging visitation and providing for the safety of the children during the visit.

A record for each case will be maintained, including but not limited to the following:

(i) A written record of each contact and visit including the date, time, and duration.
(ii) Who attended the visit.
(iii) A summary of activities during the visit.
(iv) Actions taken by the Monitor, including any interruptions, interventions, terminations, and reasons for these actions.
(v) An account of critical incidents, including physical or verbal altercations and/or threats.
(vi) Violations of protective or court visitation orders.
(vii) Any failure to comply with the terms and conditions of the visitation.
(viii) Any incidence of abuse or neglect as required by law.

Case recordings will be limited to facts, observations, and direct statements made by the parties, not personal conclusions, suggestions, or opinions of the Monitor. All contact by the Monitor—in person, in writing, or by telephone—with the party, the children, the court, attorneys, mental health professionals, and referring agencies, should be documented in the case file. All entries will be dated and signed by the person recording the entry.